Refund Policy

Thank you for shopping with us! We strive to provide you with products of the highest quality and satisfaction. However, we understand that occasionally issues may arise. Please review our refund policy below:

All Sales Final:

  • We do not accept returns or exchanges unless the item you purchased is defective.
  • Please choose your items carefully as all sales are final.

 Defective Items:

  • In the rare event that you receive a defective item, please contact us within 14 days of receiving your order.
  • To initiate the return process for a defective item, please provide us with clear photos or videos showing the defect.
  • Once we receive your notification and verify the defect, we will provide you with instructions on how to return the item.

 Refund Process:

  • If your return is approved, we will initiate a refund to your original method of payment.
  • Refunds may take up to 14 days to process, depending on your payment provider's policies.

 Shipping Costs:

  • Shipping costs are non-refundable.
  • You will be responsible for paying your shipping costs for returning the item unless the return is due to our error (e.g., you received the wrong item).

 Contact Us:

  • If you have any questions about our refund policy or need assistance with a return, please contact us.

 

Please note that this refund policy applies only to purchases made directly through our website. If you purchased our product from a third-party retailer, please refer to their return policy.

We appreciate your understanding and cooperation. Your satisfaction is our priority, and we are here to assist you with any concerns you may have.


ORDER CANCELLATIONS

Orders may be canceled and refunded to the original form of payment up until the time the order begins processing. Refunds made by e-Transfer will be subject to a $1.50 fee.